https://gireeshmalhotra.com/writing Gireesh Malhotra is a Customer Success Senior Manager at SAP, owning an $18M enterprise cloud portfolio and leading customer adoption of SAP Business AI, Joule Agents, and agentic AI architectures at enterprise scale. en-us gireesh.mal7@gmail.com (Gireesh Malhotra) Tue, 14 Jul 2026 12:00:00 GMT https://gireeshmalhotra.com/writing/the-adoption-gap https://gireeshmalhotra.com/writing/the-adoption-gap Tue, 14 Jul 2026 12:00:00 GMT The pilot works. Everyone in the room is impressed. Six months later nothing has changed. Four things have to be true before an AI use case survives contact with a business process. Adoption https://gireeshmalhotra.com/writing/agents-need-a-ground-truth https://gireeshmalhotra.com/writing/agents-need-a-ground-truth Tue, 09 Jun 2026 12:00:00 GMT Nobody gets promoted for moving BW onto Datasphere. It is still the single decision that sets the limit on every AI use case you will attempt for the next five years. Foundations https://gireeshmalhotra.com/writing/guardrails-before-autonomy https://gireeshmalhotra.com/writing/guardrails-before-autonomy Tue, 12 May 2026 12:00:00 GMT Most enterprise AI governance is a paragraph in a slide deck. Here is the version I actually use with customers — five questions, answered in writing, before an agent is allowed to act on anything. Governance https://gireeshmalhotra.com/writing/value-realization-is-a-discipline https://gireeshmalhotra.com/writing/value-realization-is-a-discipline Tue, 07 Apr 2026 12:00:00 GMT Twelve months after go-live, somebody will ask what the AI investment returned. You are either reading an instrument you built in advance, or you are assembling a story out of anecdotes. Value https://gireeshmalhotra.com/writing/five-platform-shifts https://gireeshmalhotra.com/writing/five-platform-shifts Tue, 24 Feb 2026 12:00:00 GMT Data warehouse, business intelligence, in-memory, cloud, agentic. I have delivered through all five. Four things go wrong every single time — and one thing about this cycle is genuinely new. Perspective https://gireeshmalhotra.com/writing/why-im-more-excited-now https://gireeshmalhotra.com/writing/why-im-more-excited-now Tue, 20 Jan 2026 12:00:00 GMT I have been doing this since 2000, which is long enough to have earned the right to be jaded. I am not. Here is the specific thing that changed, and the specific thing that worries me. Perspective